TRADING SUPPORT

Take on the U.S. market with Schwab.

Multilingual, U.S.-based support from licensed specialists

A second set of eyes for your trade ideas

Help utilizing the full capabilities of our platforms

Connect with our Trade Desk team of trained, passionate traders.

Our team is made up of passionate traders on standby to support your platform, product, and trading strategy needs.

  • We can provide support at any point—whether developing a strategy, placing a trade, or getting the most out of Schwab platforms.
  • Discuss a wide range of products.

Thought partners, not just agents.

More than just answering questions, we can help you develop skills and confidence to take your trading to the next level.

  • Get a second set of eyes on your trade idea from a technical analysis or risk management perspective. 
  • Better understand a potential trade's margin and cost basis implications. 
  • Get help on how to set up a complex trade. 

Harness the full power of your trading platforms.

Our trading specialists can help you discover the maximum potential of Schwab's platforms.

  • Learn how to study, strategize, and trade on thinkorswim® platforms.
  • Optimize the platforms for your specific trading style by changing interfaces, charts, and order tools.
  • Understand how to best leverage tools and features when putting your plan into action. 

We're available when you need us, how you need us.

Connect with our trading specialists using your channel of choice—phone, chat, and even in-platform. 

Trading at Schwab is now powered by Ameritrade.

Award-winning thinkorswim platforms.

Trade with cutting-edge tools and technology made for traders, by traders. 

More trading education than ever before.

Sharpen your skills with an expanding library of resources tailored to traders.  

Real support from real traders.

Get platform, product, and trading strategy support from the Trade Desk—our team of trading specialists. 

Commission-free trading experience.

Trade listed equities online for US$0 commissions.1

Ready to start trading in the U.S. market?

Have more questions? We're here to help.

Call

New customers
+852-2101-0511
Monday-Friday, 9:00 am to 6:00 pm (HK Time)

Existing customers
+852-2101-0500
Monday 5:30 am – Saturday 1:00 pm (HK Time)

Visit us

Charles Schwab, Hong Kong, Ltd.
Room 3401, 34/F, Gloucester Tower, 
The Landmark, 15 Queen's Road Central, Central, Hong Kong

Office hours
Monday-Friday, 9:00 am to 6:00 pm (HK Time)