Transcript:
Soft music plays throughout.
A large Charles Schwab building covered in windows sits under a blue sky on a sunny day. A Charles Schwab logo reflects off of some of the windows. Schwab employees of different races and genders as well as executives Neesha Hathi, Walt Bettinger, and Chuck Schwab take turns speaking onscreen.
Employee 1: Not too long ago, the average person didn't always feel welcome in the world of investing.
Employee 2: It was expensive. It wasn't always clear who benefitted most from a recommendation—the broker or the client.
Employee 3: And a regular person actually controlling their own financial destiny?
Employee 4: That would've seemed groundbreaking.
Employee 5: Then Chuck started this firm. Our firm.
Employee 6: Based on a simple question: Isn't there a better way?
Neesha: There is.
Chuck: Schwab was built around a simple idea: Put the client first.
Employee 3: Lots of companies say that. But we work to keep clients at the heart of everything we do.
Employee 7: By offering a better, more modern way to build and manage wealth.
Employee 8: We believe investors deserve nothing less.
Walt: It means taking a more human approach in financial services.
Employee 9: Treating clients the way they expect to be treated.
Chuck: We always try to look at the world through our clients' eyes.
Employee 10: We believe our business should be about service, not sales.
Employee 11: Service is the heart of who we are.
Walt: It means offering a more intelligent way to invest.
Neesha: Making sure clients have a variety of sound options that combine the best of what people and technology have to offer.
Employee 12: By using both technology and people, we help make investing easier and more accessible for people who live closer to Main Street than Wall Street.
Employee 13: It also means offering access to high-quality products, services, and insights—all for very low costs.
Employee 5: After all, costs matter. A lot. That's why we offer some of the lowest-cost products in the industry.
Neesha: Our entire business is rooted in a strong belief—
Employee 8: …that investing has the power to transform lives.
Employee 14: And that everyone deserves a partner that'll champion their goals with passion and integrity.
Employee 15: Looking ahead, we're confident we offer a better way to invest.
Employee 10: One that is more human, more intelligent, and lower-cost. That's what modern means to us.
Employee 4: For those of us who work here, this isn't just business.
Neesha: It's our passion. Our purpose.
Employee 6: We show up every day to help people.
Employee 16: Help them turn their questions into answers,
Employee 14: Engagement into action,
Employee 10: And opportunity into ownership.
Walt: That's the Schwab way.
Employee 12: And that's what we mean when we say:
Employee 1: Ask questions.
Employee 5: Be engaged.
Chuck: And own your tomorrow.
Schwab brand music plays.